Nikmati Kemudahan Penagihan melalui Pemanfaatan Omnichannel dari eCentrix

Proses penagihan secara konvensional memang masih dibutuhkan sampai saat ini , tetapi seiring perkembangan teknologi saat ini, proses penagihan bisa menjadi lebih mudah dan efektif. Salah satu caranya adalah dengan menggunakkan media yang diintegrasikan melalui sistem  ke dalam aktivitas penagihan. Media seperti email, WhatsApp, telepon, dan chatbot pun bisa digunakkan dalam aktivitas penagihan saat ini. Banyak keunggulan baik dari segi aplikasi dan fitur–fitur baru yang akan didapatkan oleh perusahaan jika menerapkan cara ini.

Beberapa media dan keunggulannya yang dapat diintegrasikan di dalam aktivitas penagihan diantaranya :

WhatsApp

Fitur di dalam WhatsApp yaitu WA Blast digunakkan untuk mengirim pesan di Whatsapp secara bersamaan tanpa batasan kontak. Dengan begitu, aktivitas promosi bisnis Anda akan jauh lebih efektif dan menjangkau audiens yang lebih luas.

Selain menerapkan WA blast sebagai bentuk promosi, eCentrix menerapkan fitur WA blast sebagai cara baru dalam melakukan aktivitas penagihan dengan keunggulan yaitu dapat mengirim pesan reminder info penagihan dan tenggang waktu dan template pesan yang dapat disetting secara custom sesuai kebijakan perusahaan.

Baca Juga Cara baru penagihan di dalam era Teknologi Informasi

Telepon

Apakah telepon dapat dipakai dalam proses penagihan? Tentu saja bisa. Integrasi dengan telecollection system yang dibuat oleh eCentrix, aktivitas penagihan akan jauh lebih mudah karena eCentrix telecollection system memiliki fitur pre-dial system, dapat merekam dan memonitor panggilan dan mempunyai report dashboard yang lengkap.

 Email

Aktivitas penagihan akan lebih mudah jika Anda menerapkan integrasi penagihan dengan email blast dari eCentrix. Keuntungan yang akan didapatkan oleh perusahaan Anda adalah mengirimkan reminder berkaitan dengan tenggang waktu, memberi info jumlah tagihan masing–masing peminjam, dan dapat dikirimkan secara bersamaan.

Semua aplikasi dan fitur – fitur yang diintegrasikan ke dalam tiga media yang dibuat oleh eCentrix diharapkan dapat membuat aktivitas dan proses penagihan di dalam perusahaan Anda semakin mudah dan efektif.

Tingkatkan produktivitas perusahaan Anda dengan Collection System eCentrix, untuk info lebih lanjut silahkan hubungi sales@ecentrix.co.id dan klik link ini.

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26 Januari 2023