Outbound Management

All outgoing telephone activities carried out by agents are used for sales, billing, confirmation and verification activities.

Telesurvey Management System is application that develop, distribute and analysis survey forms to improve interactions, process management, and decision support. Integrated with its telephony system, offers automated or manual dialing modes to maximize dialing productivity.

Telesales and Tracking system provide an integrated solution for companies that require telesales system end-to-end, full-featured, integrated, multi-campaign, simulation, manual upload flexibility, data verification, web base and also integrated to Omni Channel. It can increase contact rates to expand agent productivity, improve contact integration, campaigns and script.